Companies and individuals face a future where electronic commerce, electronic communication, electronic selling, and electronic customer service are imperatives.

Bob helps you make sense of the demands of this new environment by forecasting the following:

• When will I need to have electronic channels of supply, sales, and commerce?
• What lessons can I learn from the industries and companies that have gone before?
• What are the key components of the electronic infrastructure for my organization in the future?
• What specific steps should I take to stay competitive in this new playing field?
• How will electronic commerce play out in my market or industry segment?
• What won't change even as electronic commerce becomes a more important part of our future strategy?

Bob works on the cutting edge of electronic strategy with clients in a wide cross-section of industries. He has been a key advisor as his clients in financial services, travel, energy, and distribution have already dealt with a higher presence of electronic business and competition. Now, he offers this presentation to industries and organizations that are anticipating a new electronic factor in their supply chain, marketing, customer service, and competitive environment.

Recent Audiences:

• Enporion (largest online marketplace in the energy industry)
• National Rural Telecommunications Cooperative (the largest provider of advanced telecommunications services to rural America)
• Manitowoc Ice (the world's leading manufacturer of ice-making machinery)
• VAW America (one of North America's largest manufacturers of extruded aluminum products)
• El Paso Energy
• National Electronic Distributors Association
• Health Industry Distributors Association
• North American Association of State & Provincial Lotteries
• Delta Dental of Rhode Island